Retail Sales Advisor (Electrical Goods)

Retail Sales Advisor

New opportunity for a sales advisor to work within a fast paced sales environment. This is a position for someone who connects naturally with people, exhibits outstanding judgment and professionalism and thrives on providing excellent customer service.

• Ensuring Customers enjoy a great customer experience in store
• Gaining an understanding of Customer needs, finding the correct products, and making the sale
• Handling telephone enquiries from customers
• Keeping the internal Stock System up to date at all times
• Ensuring customers are kept up to date on the status of their order throughout all stages of the purchase process
• Taking details of customer issues and placing of service calls
• Negotiating replacements with suppliers if appropriate
• General administration duties
• Assisting with returns
• Keeping the showroom clean and tidy, to ensure it is aesthetically pleasing when customers are in store
• Assisting with putting new products on display
• Ensuring Price Tickets are kept up to date on all items in the showroom

Essential:

• Previous Sales experience with a proven track record in achieving sales targets
• Personable, team player
• Great communicator
• Able to work and enjoy a fast-paced environment
• Strong organisational skills with an excellent attention to detail
• Demonstrable experience of problem solving and answering customer queries

Previous electrical retail experience will be highly regarded however not essential

Working hours are 9 -am – 5:30pm Monday – Saturday (with one day off during the week)

Salary – £20k – £21k + commission on sales

Contact Judith on 07809238786 to discuss this permanent role.